kc111 Privacy Policy

1. Data Controller Information

For the purposes of this Privacy Policy, the data controller responsible for the personal information you provide when using the kc111 platform is kc111, operating the online casino and sports betting service accessible at https://kc111.club (hereinafter "kc111", "we", "us", "our").

kc111 serves players located in Bangladesh and collects personal data solely for the purposes described in this policy. All data processing activities carried out by kc111 are conducted in accordance with applicable data protection principles, including the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

If you have any questions, concerns, or requests relating to your personal data and how kc111 processes it, you may contact our dedicated privacy support team at any time:

• Email: [email protected]
• Response time: kc111 aims to respond to all privacy-related enquiries within 5 business days.
• Language: All privacy communications are handled in English.

2. Personal Data We Collect

kc111 collects personal data from players at various points throughout the account lifecycle — from initial registration through to ongoing gameplay, deposits, withdrawals, and customer support interactions. The categories of data we collect, and the reasons we collect them, are set out below.

kc111 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, unless such data is volunteered by the player in the specific context of a responsible gaming self-exclusion or cooling-off request — in which case the data is used solely to fulfil that request and is not retained beyond the necessary period.

Minors: kc111 does not knowingly collect personal data from individuals under the age of 18. If we become aware that data belonging to a minor has been collected, that data will be deleted promptly and the associated account will be permanently closed. If you believe a minor has registered a kc111 account, please notify us immediately at [email protected].

3. How We Use Your Data

kc111 processes your personal data only where we have a lawful basis for doing so. The primary bases we rely on are: performance of a contract (i.e., providing the kc111 service you have signed up for), compliance with a legal obligation, legitimate interests pursued by kc111, and — in limited cases — your explicit consent.

• Account creation and management: We use your identity and contact data to create and maintain your kc111 player account, verify your eligibility (including age verification), and keep your account records accurate and up to date.
• Payment processing: Financial data and transaction data are used to process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to fulfil withdrawal requests to your nominated payment method. All financial transactions are processed in Bangladeshi Taka (BDT).
• Identity verification and fraud prevention: kc111 is required to carry out Know Your Customer (KYC) checks to verify player identities and prevent fraud, money laundering, and other financial crimes. Identity documents you submit during verification are processed for this purpose only.
• Gameplay and platform delivery: Usage data and technical data allow us to deliver a stable, personalised gaming experience — including saving your preferences, displaying your betting history, and ensuring game sessions run correctly across your devices.
• Responsible gaming compliance: Transaction data and usage data are monitored to identify patterns that may indicate problem gambling behaviour, in line with our obligations under our Responsible Gaming Policy. This includes applying any deposit limits, session limits, or self-exclusion requests you have set.
• Customer support: Communications data is used to respond to your support queries, resolve disputes, and maintain records of interactions for quality assurance purposes.
• Marketing communications: Where you have given explicit consent, kc111 may send you promotional emails or notifications regarding new games, bonus offers, and seasonal promotions. You may withdraw this consent at any time by contacting [email protected].
• Platform improvement and analytics: Aggregated, anonymised usage data helps kc111 understand how players navigate the platform, which games are most popular, and where the user experience can be improved. This data does not identify individual players.
• Legal and regulatory compliance: kc111 may process and retain certain data categories to comply with applicable laws, respond to lawful requests from authorities, and enforce our Terms & Conditions.

kc111 will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent or establishing a new lawful basis for processing.

4. Cookies & Tracking Technologies

kc111 uses cookies and similar tracking technologies — including web beacons and local storage — to operate the platform effectively, remember your preferences, maintain your login session, and collect anonymised analytics data. This section explains what cookies we use and why.

You may control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies will prevent you from logging into your kc111 account and using the platform. Disabling functional or analytics cookies will not prevent you from playing but may affect the quality of your experience.

kc111 does not use third-party advertising cookies or sell player data to advertising networks. Any analytics data collected is used internally for platform improvement purposes only.

5. Data Sharing & Third Parties

kc111 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the specific, limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: Financial data (such as your bKash wallet number or Nagad account reference) is shared with the relevant payment service provider solely to process your deposit or withdrawal transaction. kc111 does not retain full payment credentials beyond what is necessary for transaction records.
• Game software providers: When you play a game powered by a third-party provider such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, or Spribe, certain technical and session data (such as your player session token and stake information) is transmitted to that provider's servers to operate the game. These providers operate under their own data protection frameworks and are contractually bound to handle your data securely.
• Identity verification services: Where kc111 uses a third-party KYC or identity verification service to process your identity documents, that service receives the data necessary to complete the verification check. Verification data is not retained by the third-party provider beyond the period required for the check.
• Legal and regulatory authorities: kc111 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised authorities where required to do so by law, court order, or in response to a lawful request. kc111 will notify the affected player of such a disclosure where legally permitted to do so.
• Business continuity: In the event of a merger, acquisition, or transfer of kc111's business or assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified in advance of any such transfer and advised of any changes to data handling practices.

All third parties who receive personal data from kc111 are required — by contract — to process that data securely, to use it only for the specified purpose, and to maintain appropriate technical and organisational security measures in line with industry standards.

6. Data Retention & Storage

kc111 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category.

All personal data held by kc111 is stored on secure servers protected by 256-bit SSL encryption, access controls, and regular security auditing. Data is processed and stored in a manner consistent with the sensitivity of the information involved. Where data is no longer required and the retention period has elapsed, it is securely deleted or permanently anonymised.

kc111 does not transfer personal data outside of the jurisdictions covered by its operating infrastructure without ensuring adequate protections are in place. Where data is processed by third-party game providers or payment processors whose infrastructure spans multiple regions, those providers are contractually required to maintain equivalent data security standards.

7. Your Rights & Choices

As a kc111 player, you have the following rights with respect to your personal data. These rights may be exercised at any time by contacting [email protected] with your request. kc111 will respond within 5 business days and will fulfil validated requests within 30 calendar days.

• Right of access: You have the right to request a copy of all personal data kc111 holds about you. We will provide this in a structured, commonly used format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details (such as your contact email) directly from your account dashboard.
• Right to erasure ("right to be forgotten"): You may request that kc111 delete your personal data. Note that this right is subject to our legal obligations — where we are required to retain certain data for AML compliance or financial record-keeping, we are unable to delete that data until the applicable retention period has elapsed.
• Right to restriction of processing: You may request that kc111 restrict the processing of your data — for example, while a dispute about its accuracy is being resolved — rather than deleting it outright.
• Right to data portability: You have the right to receive a machine-readable copy of your personal data and to have it transmitted to another organisation where technically feasible.
• Right to object: You may object to kc111 processing your data on the basis of our legitimate interests. If you object to receiving marketing communications, you may withdraw consent at any time by emailing [email protected].
• Right to withdraw consent: Where processing is based on your consent (e.g., for marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

kc111 will not charge a fee for handling data rights requests unless they are manifestly unfounded, repetitive, or excessive — in which case a reasonable administrative fee may apply or the request may be refused with explanation.

8. Updates to This Policy

kc111 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes to applicable law, or improvements to the kc111 platform. The "Last Updated" date at the top of this page indicates when the most recent revision was published.

When material changes are made to this Privacy Policy — changes that meaningfully affect how we collect, use, or share your data — kc111 will notify registered players via the email address associated with their account prior to the changes taking effect. For minor or clarificatory changes, we may update the policy without individual notification, relying on the "Last Updated" date to signal the revision.

Your continued use of the kc111 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any aspect of a revised policy, you should cease using the platform and may request account closure by contacting [email protected].

Previous versions of this Privacy Policy are available upon written request. If you have questions about any change made to this policy, our support team is available 24/7 at [email protected] to provide clarification in English.